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KelemVerticalsReal-Estate Agent
For real-estate agencies in BE & FR

Your agency picks up, even when you're at a viewing.

An AI agent that answers every call — buyers, sellers, viewing requests — qualifies the need, books the appointment in your calendar, and hands you a complete lead before you walk back out.

Try 7 days freeListen to a call
15-minute setupNo credit cardFR · NL · EN
19:475G  •••• 87%
ON CALL · 02:14
+32 478 21 09 ··
Marie L. · prospective buyer
Kelem agent · transcript
Good evening, are you calling about the rue du Page property?
Lead qualified · auto
BUYERBUDGET 380K €IXELLES3 BRVISIT MON 6PM
~37%
of calls missed at small real-estate agencies
Benchmark · 2025
8 min
after which 78% of leads switch to a competitor
Benchmark · 2025
7pm–10pm
the busiest window for buyer calls
Platform data
15 min
to set up your agent, no code required
Onboarding median
Why a dedicated agent

An agent's day, is a day of missed calls.

You're at a viewing, an estimate, a signing. Meanwhile the phone rings. Every missed call is a mandate going to the agency next door.

09:14
Apartment viewing in Saint-Gilles.3 missed calls during the visit.
11:32
Estimate at Mr Janssen's.A seller tried twice — she's going to another agency.
14:48
Signing the compromise at the notary.2 buyers on today's listing. Never called back.
19:47
You get home. You listen to voicemail.Too late to call back tonight. Tomorrow morning, maybe.

While you're at a viewing, your agent qualifies.

The Kelem agent picks up on the first ring, speaks French, Dutch or English depending on the caller, recognises whether it's a buyer, seller or viewing request, and gathers what's needed to hand you an actionable lead.

When you walk back out, an email is waiting: who called, what they want, their budget, their area, and the appointment already locked into your calendar.

Three calls, three outcomes

Here's how Kelem talks to your prospects.

Three real transcripts of calls handled by a Kelem agent. Click to listen (placeholder).

Seller · estimate

« I just wanted an idea of my house's price »

Mrs Lefèvre, owner in Uccle, calls on a Sunday evening.

Mrs L.Good evening, I might sell my house in Uccle, I just wanted an idea of the price.
KelemOf course, I can put you in touch with Sophie for a free estimate. Could you give me the street, surface area and number of bedrooms?
Mrs L.Avenue Brugmann, 180 m², 4 bedrooms, 200 m² garden.
KelemPerfect. Sophie's free Tuesday 10am or Thursday 2pm to come over, which works best?
Estimate mandate locked in 2 min
Appointment in Sophie's calendar
Recap email sent
Buyer · listing

« I'd like to visit the rue du Page property »

Marie L. calls at 7:47pm on the evening listing. You're at another viewing.

MarieGood evening, I'm interested in the apartment on rue du Page, is it still available?
KelemYes, it's still available. Can I ask you two or three quick questions to propose a viewing? What's your approximate budget?
MarieAround 380.
KelemGreat, that's within range. Are you looking for 2 or 3 bedrooms?
Marie3 if possible.
KelemExcellent. I can offer Monday 6pm or Tuesday 12:30pm, which works for you?
Buyer qualified (budget OK)
Viewing booked Monday 6pm
Confirmation SMS sent
Visitor · reschedule

« I can't do Tuesday, anything else? »

Mr Diallo cancels his appointment at 8:45am. Without Kelem, his slot stays empty.

Mr D.Hi, I had a viewing this afternoon on rue Capouillet, I can't make it, work just called me in.
KelemNo problem, I'm noting the cancellation. Want to reschedule? I have Thursday 5pm or Saturday 11am.
Mr D.Saturday 11am works.
KelemI'll free up your slot today so we can offer it to another buyer. You'll get a reminder Saturday morning.
Cancellation handled, appointment rescheduled
Slot freed, offered to 2 buyers
Viewing picked up by Mrs Bensaïd
The path of a call

From the ring to a lead in your inbox, in under 4 minutes.

Exactly what happens between the moment your prospect dials your number and the moment you receive their full file.

  1. 1
    0–1 sec

    Instant pickup

    Your Kelem number (or forward) rings. Picked up on the first ring, in French.

  2. 2
    10–60 sec

    Need identification

    Buyer, seller, tenant, general inquiry. The agent mentally routes the conversation.

  3. 3
    1–3 min

    Domain-aware qualification

    Budget, area, surface, timing, motivation. The agent asks the right questions in the right order.

  4. 4
    3–4 min

    Live appointment booking

    Connected to your Google Calendar or Outlook. The agent offers free slots, confirms the choice, locks the event.

  5. 5
    +1 min

    Lead in your inbox

    Structured recap email: full transcript, qualified lead, booked appointment, suggested next steps.

Comparison

Voicemail, answering service, or AI agent?

Three solutions facing the 3 critical jobs of an inbound call to a real-estate agency.

Picks up every call
Voicemail:None
External answering service:Office hours
Kelem agent:24/7, weekends included
Knows your catalogue
Voicemail:No
External answering service:Reads a script
Kelem agent:Synced in real time
Qualifies a buyer (budget, area)
Voicemail:No
External answering service:Partial
Kelem agent:Full domain workflow
Books an appointment in your calendar
Voicemail:No
External answering service:Forwards the request
Kelem agent:Locked in Google/Outlook
Multilingual (FR · NL · EN)
Voicemail:Variable
External answering service:Depends on availability
Kelem agent:Auto-detect
Monthly cost · 200 calls
Voicemail:~€0
External answering service:€700–1,200
Kelem agent:From €89
Integrations

Wired to your calendar, delivered to your inbox.

Two integrations are enough to start. The agent books appointments directly in your Google Calendar or Outlook, and sends you a recap email after every call. More vertical integrations are coming (Whise, Sweepbright, Hektor…).

Google Calendar & Outlook
AVAILABLE

One-click calendar connection. The agent sees your real-time availability, offers free slots, and locks the event with all the prospect's information.

Recap email
AVAILABLE

After every call you receive a structured email: who called, what they want, qualified lead, full transcript, booked appointment, suggested next step.

Vertical software (Whise, Sweepbright, Hektor…)
Roadmap Q2 2026. Want yours prioritised? Tell us.
Request an integration
Security & compliance

Your data stays in Europe.

Real estate means sensitive data: names, numbers, budgets, addresses. Here's how Kelem protects it.

Native GDPR compliance

Signable DPA, documented processing register, access and deletion rights built into the dashboard.

European hosting

Frankfurt, Germany. Your data never leaves the continent — not even for the voice models.

Configurable retention

Pick how long recordings are kept: 7, 30, 90 days, or delete on demand.

End-to-end encryption

Audio encrypted in transit (SRTP) and at rest (AES-256). Logged access. SSO Google/Microsoft included.

Voice transparency

The agent identifies as an AI assistant if asked. AI Act compliance, ready today.

Your data is yours

Full export of transcripts, leads and calls in CSV/JSON. Anytime, no questions asked.

Pricing

Three plans. All include the 7-day free trial.

No commitment, no credit card. You test the agent in real conditions, with your real number and your real calls.

Solo
Independent agent, 1 negotiator
89€
/ month · up to 100 calls
Start the trial
Included
  • 1 dedicated Kelem number
  • Google Calendar / Outlook
  • FR · NL · EN
  • Recap email after every call
  • Email support · 24h response
Most chosen
Agency
Small agency, up to 5 negotiators
249€
/ month · up to 400 calls
Start the trial
Everything in Solo +
  • Routing per negotiator
  • Synced listing catalogue
  • Auto confirmation SMS
  • Team dashboard + KPIs
  • Personalised onboarding
Network
Franchise, several locations
Custom
From €600 · negotiated volume
Contact us
Everything in Agency +
  • Multi-agency (up to 50)
  • Custom integrations (Whise, etc.)
  • Network-cloned voice
  • SLA & dedicated support
  • Dedicated account manager
Beyond your plan: €0.29 / extra call. No hidden fees. No annual commitment. You stop whenever you want.
How it works in detail →
Real-estate FAQ

The questions we get asked the most.

Another question? immo@kelem.ai

No, you keep your main number. Kelem either uses a dedicated number you forward to in the evening/weekends, or absorbs every call that doesn't get answered within 4 rings.

In practice: your client calls your usual number, you pick up if available, otherwise Kelem takes over without interruption.

The phone is ringing. Now?

Set up your agent in 15 minutes. Test it for 7 days, free, with your real calls.

Start the free trialBook a demo (15 min)